AB condemns any form of physical or verbal violence, harassment or disrespectful behaviour. We do not tolerate racism, sexual harassment, annoying behaviour, aggression, discrimination or homophobic violence. 

Take care of each other as well as yourself. Do you see something that doesn’t comply with our house rules? Do you have a problem or does someone else feel uncomfortable? Our stewards, security people, volunteers and staff are on hand to help you.  

You can also email us at info@abconcerts.be. We take your complaint seriously and will handle it as quickly as possible.

Need a quiet moment? Every festival day, from midnight onward, you can relax and unwind in the Chill Out Zone. You will find it in the Agora, the large space behind the entrance gates. The music plays softly there and visuals are kept to a minimum. Ideal for escaping when it gets too crowded for you in the Main Hall or Club. 

Want to store your belongings safely? You can do that in our lockers. The cost to use them is €1. No cash? No problem: in the locker area of the Main Hall you will find a vending machine where you can withdraw €1 with your bank card. 

There are small and large lockers, these are the dimensions:  
80 cm H x 20 cm B x 50 cm D 
165 cm H x 12 cm B x 50 cm D  

Under the Main Hall are 814 large lockers available. The number of lockers near the Club is limited. They are also smaller. So don’t bring too much stuff with you or arrive well in time so that you can use a large locker in the Main Hall. 

Do you have something with you that doesn’t fit in a locker? Mention it to our stewards upon arrival. They can store your things safely. 

We sell reusable earplugs in our vending machines for €4 per pair. You need two € 2 coins for this. 

Main Hall

There is a reserved area for wheelchair users on the 1st floor balcony, to the right of the stage. This balcony is easily accessible via the lift. There are no other thresholds or stairs. 

If you or your companion needs a chair, you can indicate this in the assistance form. 

The toilet is on the ground floor, just behind the bar. Ask for the key from one of our stewards. 

Club

The Club is accessible via the lift. Our stewards will guide you to in front of the stage. No seating is provided as standard. Do you or your companion need a seat though? Let us know. 

The toilet is on the ground floor, just behind the bar. Ask for the key from one of our stewards. 

Let us know what you would like via this link so that we can make your concert experience as complete as possible. 

Balloons are available from the stewards at the entrance. 

The halls in AB distribute amplified sound to a maximum level of 100 dB(A) and 115 dB(C), calculated for a duration of 60 minutes. You will therefore find yourself in a noisy sound environment in these spaces.  

In the Chill Out Zone we keep the average noise level below 85 dB(A). 

You can always get free earplugs at the bar. We also sell reusable earplugs in our vending machines for € 2 per pair. You will need a €2 coin for this. 

Would you like to attend the festival with a guide dog? Please let us know. 

View an interactive map with all the parking facilities for people with disabilities in Brussels. 

Lost your heart to BRDCST? Wonderful! Your jacket or keys? Not so great. Fill in our form for lost property as soon as possible. With any luck, our stewards have found your belongings. In any event, you will receive a response within 3 working days.   

Fill in the form for lost items as soon possible. With a bit of luck, our stewards have already found your stuff. In any event, you will receive a response within 3 working days. 

We have lockers in 3 formats and they cost 1€ to use (you won't get your euro back after opening). In the locker room of the Main Hall you can find a machine where you can withdraw 1 euro with your bank card.

The dimensions of our lockers:
80 cm H x 20 cm W x 50 cm D
40 cm H x 35 cm W x 55 cm D (Main Hall only)
165 cm H x 12 cm W x 50 cm D (Main Hall only)

The big lockers are only available for visitors to the Main Hall, Ballroom, Box and Theater. There's a total of 814 lockers. The number of lockers near the Club is limited. For concerts in the Club, don’t take too many possessions with you, or arrive on time. Do you have something with you that won’t fit in the lockers? Mention it to our stewards upon arrival. They can help you store your stuff safely. At the AB Club, you can withdraw €1 at the bar.

Use of the lockers is at your own risk. AB cannot be held responsible for the loss, theft or damage of your belongings.

AB is a publicly accessible venue that makes use of amplified sound. During a concert you are standing in a loud environment and are at risk of a temporary or permanent hearing impairment. For an optimal experience, AB does the following:

• Constantly monitor sound levels.
• For a small fee, durable earplugs are available in the vending machines. (2 coins of €2)
• Provides a ‘calm space’ in the Agora that you can go to during concerts in the Main Hall. 

All our stewards have First Aid training and can help with fainting, blood noses, or more serious issues in our First Aid room.

You can ask for free tap water at the bar

If you need a private space to breastfeed, inject insulin or for any other medical reason, you can always make use of our First Aid room. Ask one of our stewards for access.